Tolerance zones in perceived service quality /
Gardado en:
OCLC: | 32621603 |
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Autor Principal: | |
Autor Corporativo: | |
Idioma: | English |
Publicado: |
Helsingfors :
Svenska handelshögskolan,
1994.
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Series: | Ekonomi och samhälle (Svenska handelshögskolan (Helsinki, Finland)) ;
nr. 58. |
Subjects: | |
Formato: | Thesis Monograph Note that CRL will digitize material from the collection when copyright allows. |