Tolerance zones in perceived service quality /
Enregistré dans:
| OCLC: | 32621603 |
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| Auteur principal: | |
| Collectivité auteur: | |
| Langue: | English |
| Publié: |
Helsingfors :
Svenska handelshögskolan,
1994.
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| Collection: | Ekonomi och samhälle (Svenska handelshögskolan (Helsinki, Finland)) ;
nr. 58. |
| Sujets: | |
| Format: | Thèse Monograph Note that CRL will digitize material from the collection when copyright allows. |