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1由 Storbacka, Kaj### CRL customization ### ?> ### Add publisher and desc details ### ?>
出版 1994Helsingfors : Swedish School of Economics and Business Administration, 1994.vii, 195 p. : ill. ; 25 cm.主題: “...Customer services Mathematical models....”
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2由 Storbacka, Kaj### CRL customization ### ?> ### Add publisher and desc details ### ?>
出版 1994Helsingfors : Swedish School of Economics and Business Administration, 1994.1 online resource (vii, 195 p.) : ill.主題: “...Customer services Mathematical models....”
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3由 Stiernstrand, Ossian### CRL customization ### ?> ### Add publisher and desc details ### ?>
出版 1997[Sweden] : European Tourism Research Institute, ETOUR, [1997]399 p. : ill. ; 25 cm.主題: “...Tourism Customer services Mathematical models....”