Transformation of financial services companies in the global knowledge economy : how to map and measure customer value created with relationship capital
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| OCLC: | 49008701 |
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| Autor principal: | |
| Autor Corporativo: | |
| Idioma: | English |
| Publicado em: |
Groningen :
Rijksuniversiteit Groningen ;
2001.
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| coleção: | Strategic management of eBusiness in banking.
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| Assuntos: | |
| Formato: | Tese Monograph Note that CRL will digitize material from the collection when copyright allows. |