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Comparison standards in perceived service quality /

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Bibliographic Details
OCLC:58132979
Main Author: Liljander, Veronica
Corporate Author: Svenska handelshögskolan (Helsinki, Finland)
Language:English
Published: Helsingfors : [Svenska handelshögskolan], 1995
Series:Ekonomi och samhälle, nr 63.
Subjects:
palvelut.
laatu.
arviointi.
asiakaspalvelu.
asiakastyytyväisyys.
asiakkaat.
tyytyväisyys.
Format:

Thesis Monograph

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P-00501731 Available

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