APA引文

Liljander, V. (1995). Comparison standards in perceived service quality. [Svenska handelshögskolan].

Chicago Style (17th ed.) Citation

Liljander, Veronica. Comparison Standards in Perceived Service Quality. Helsingfors: [Svenska handelshögskolan], 1995.

MLA引文

Liljander, Veronica. Comparison Standards in Perceived Service Quality. [Svenska handelshögskolan], 1995.