Liljander, V. (1995). Comparison standards in perceived service quality. [Svenska handelshögskolan].
Chicago Style (17th ed.) CitationLiljander, Veronica. Comparison Standards in Perceived Service Quality. Helsingfors: [Svenska handelshögskolan], 1995.
MLA (8th ed.) CitationLiljander, Veronica. Comparison Standards in Perceived Service Quality. [Svenska handelshögskolan], 1995.
Warning: These citations may not always be 100% accurate.