APA citiranje

Ojasalo, J. (1999). Quality dynamics in professional services. Svenska handelshögskolan.

Chicago Style (17th ed.) Citation

Ojasalo, Jukka. Quality Dynamics in Professional Services. Helsingfors: Svenska handelshögskolan, 1999.

MLA citiranje

Ojasalo, Jukka. Quality Dynamics in Professional Services. Svenska handelshögskolan, 1999.