Ojasalo, J. (1999). Quality dynamics in professional services. Svenska handelshögskolan.
Chicagoスタイル(17版)引用形式Ojasalo, Jukka. Quality Dynamics in Professional Services. Helsingfors: Svenska handelshögskolan, 1999.
MLA(8版)引用形式Ojasalo, Jukka. Quality Dynamics in Professional Services. Svenska handelshögskolan, 1999.
警告: この引用は必ずしも正確ではありません.