Ojasalo, J. (1999). Quality dynamics in professional services. Svenska handelshögskolan.
Chicago Style (17th ed.) CitationOjasalo, Jukka. Quality Dynamics in Professional Services. Helsingfors: Svenska handelshögskolan, 1999.
ציטוט MLAOjasalo, Jukka. Quality Dynamics in Professional Services. Svenska handelshögskolan, 1999.
אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.