Ojasalo, J. (1999). Quality dynamics in professional services. Svenska handelshögskolan.
Citación estilo ChicagoOjasalo, Jukka. Quality Dynamics in Professional Services. Helsingfors: Svenska handelshögskolan, 1999.
Cita MLAOjasalo, Jukka. Quality Dynamics in Professional Services. Svenska handelshögskolan, 1999.
Warning: These citations may not always be 100% accurate.