APA aipamena

Ojasalo, J. (1999). Quality dynamics in professional services. Svenska handelshögskolan.

Chicago Style aipamena

Ojasalo, Jukka. Quality Dynamics in Professional Services. Helsingfors: Svenska handelshögskolan, 1999.

MLA aipamena

Ojasalo, Jukka. Quality Dynamics in Professional Services. Svenska handelshögskolan, 1999.