Poll, R., Boekhorst, P. t., & Abad Hiraldo, R. (1996). Measuring quality: International guidelines for performance measurement in academic libraries. K.G. Saur.
Chicago-Zitierstil (17. Ausg.)Poll, Roswitha, Peter te Boekhorst, und Ramon Abad Hiraldo. Measuring Quality: International Guidelines for Performance Measurement in Academic Libraries. München: K.G. Saur, 1996.
MLA-Zitierstil (8. Ausg.)Poll, Roswitha, et al. Measuring Quality: International Guidelines for Performance Measurement in Academic Libraries. K.G. Saur, 1996.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.