Dean, H. H. (1953). Effective communication: A guide to reading, writing, speaking, and listening. Prentice-Hall.
Citação norma ChicagoDean, Howard H. Effective Communication: A Guide to Reading, Writing, Speaking, and Listening. New York: Prentice-Hall, 1953.
Citação norma MLADean, Howard H. Effective Communication: A Guide to Reading, Writing, Speaking, and Listening. Prentice-Hall, 1953.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.