The nature of customer relationship profitability : analysis of relationships and customer bases in retail banking
محفوظ في:
| OCLC: | 34079890 |
|---|---|
| المؤلف الرئيسي: | |
| مؤلف مشترك: | |
| اللغة: | English |
| منشور في: |
Helsingfors :
Swedish School of Economics and Business Administration,
1994.
|
| سلاسل: | Ekonomi och samhälle (Svenska handelshögskolan (Helsinki, Finland)) ;
nr. 55. |
| الموضوعات: | |
| مواد ذات صلة: | Online version:
nature of customer relationship profitability. |
| التنسيق: | أطروحة Monograph Note that CRL will digitize material from the collection when copyright allows. |
| LEADER | 01991cam a2200421Ia 4500 | ||
|---|---|---|---|
| 001 | in00005742721 | ||
| 003 | OCoLC | ||
| 005 | 20120419015958.0 | ||
| 008 | 960124s1994 fi a b 000 0 eng d | ||
| 020 | |a 9515554365 | ||
| 020 | |a 9789515554369 | ||
| 035 | |a (OCoLC)34079890 | ||
| 040 | |a MUU |c MUU |d CRL |d UBY |d OCLCQ | ||
| 049 | |a CRLL | ||
| 050 | 1 | 4 | |a HF5415.5 |b .S7 1994 |
| 090 | |a HF5415.5 |b .S7 1994 | ||
| 099 | |a P-00106622/e | ||
| 100 | 1 | |a Storbacka, Kaj. | |
| 245 | 1 | 4 | |a The nature of customer relationship profitability : |b analysis of relationships and customer bases in retail banking / |c Kaj Storbacka. |
| 260 | |a Helsingfors : |b Swedish School of Economics and Business Administration, |c 1994. | ||
| 300 | |a vii, 195 p. : |b ill. ; |c 25 cm. | ||
| 336 | |a text |b txt |2 rdacontent. | ||
| 337 | |a unmediated |b n |2 rdamedia. | ||
| 338 | |a volume |b nc |2 rdacarrier. | ||
| 490 | 1 | |a Ekonomi och samhälle / Svenska handelshögskolan ; |v nr. 55. | |
| 502 | |b doctoral |c Swedish School of Economics and Business Administration (Helsinki, Finland) |d 1994. | ||
| 504 | |a Includes bibliographical references (p. 185-192) | ||
| 650 | 0 | |a Customer relations |x Mathematical models. | |
| 650 | 0 | |a Customer services |x Mathematical models. | |
| 650 | 0 | |a Banks and banking. | |
| 710 | 2 | |a Svenska handelshögskolan (Helsinki, Finland) | |
| 752 | |a Finland. | ||
| 776 | 0 | 8 | |i Online version: |a Storbacka, Kaj. |t nature of customer relationship profitability. |d Helsingfors : Swedish School of Economics and Business Administration, 1994 |w (OCoLC)786175859. |
| 830 | 0 | |a Ekonomi och samhälle (Svenska handelshögskolan (Helsinki, Finland)) ; |v nr. 55. | |
| 907 | |a .b16899507 |b 06-02-22 |c 03-28-03 | ||
| 998 | |a diss |b 03-28-03 |c m |d - |e - |f eng |g fi |h 4 |i 1 | ||
| 999 | f | f | |i 9b654b63-3961-5905-901b-2b78200cb75f |s c6b0a1f0-75ea-5297-84de-294baf54430b |t 0 |