APA (7th ed.) Citation

Kinnunen, R. (2001). Creating and testing of service ideas and service production concepts. Swedish School of Economics and Business Administration.

Chicago Style (17th ed.) Citation

Kinnunen, Ritva. Creating and Testing of Service Ideas and Service Production Concepts. Helsingfors: Swedish School of Economics and Business Administration, 2001.

MLA (8th ed.) Citation

Kinnunen, Ritva. Creating and Testing of Service Ideas and Service Production Concepts. Swedish School of Economics and Business Administration, 2001.