Παραπομπή σε μορφή APA (7η εκδ.)

Kinnunen, R. (2001). Creating and testing of service ideas and service production concepts. Swedish School of Economics and Business Administration.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Kinnunen, Ritva. Creating and Testing of Service Ideas and Service Production Concepts. Helsingfors: Swedish School of Economics and Business Administration, 2001.

Παραπομπή σε μορφή MLA (8th εκδ.)

Kinnunen, Ritva. Creating and Testing of Service Ideas and Service Production Concepts. Swedish School of Economics and Business Administration, 2001.