A service perspective on value creation strategies
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| OCLC: | 664391247 |
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| 主要作者: | |
| 企业作者: | |
| 语言: | English |
| 出版: |
Lichtenberg (Odw.)
Harland Media
2010.
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| 主题: | |
| 格式: | Thesis Monograph Note that CRL will digitize material from the collection when copyright allows. |
| 实物描述: | XXI, 256 S. graph. Darst. 21 cm. |
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| ISBN: | 9783938363720 393836372X |