Fischer, T. (2010). A service perspective on value creation strategies. Harland Media.
Lua i Stíl Chicago (17ú heag.)Fischer, Thomas. A Service Perspective on Value Creation Strategies. Lichtenberg (Odw.): Harland Media, 2010.
Lua MLA (8ú heag.)Fischer, Thomas. A Service Perspective on Value Creation Strategies. Harland Media, 2010.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.