Lua APA (7ú heag.)

Fischer, T. (2010). A service perspective on value creation strategies. Harland Media.

Lua i Stíl Chicago (17ú heag.)

Fischer, Thomas. A Service Perspective on Value Creation Strategies. Lichtenberg (Odw.): Harland Media, 2010.

Lua MLA (8ú heag.)

Fischer, Thomas. A Service Perspective on Value Creation Strategies. Harland Media, 2010.

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